ClassCharts Improver - Elevated errors across Fable 5 – Incident details

All systems operational

Elevated errors across Fable 5

Resolved
Partial outage
Started about 23 hours agoLasted about 1 hour

Affected

Extension

Operational from 6:32 PM to 6:32 PM, Partial outage from 6:32 PM to 6:48 PM, Degraded performance from 6:48 PM to 7:43 PM

AI Features

Operational from 6:32 PM to 6:32 PM, Partial outage from 6:32 PM to 6:48 PM, Degraded performance from 6:48 PM to 7:43 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.

  • Monitoring
    UTC
    Monitoring

    We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected.

  • Update
    UTC
    Update

    We are aware of an issue preventing users from selecting Claude Fable 5 within Claude.ai, Claude Code, and other surfaces, and are working to resolve this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.