ClassCharts Improver - Elevated errors on Sonnet 5 and Haiku 4.5 – Incident details

All systems operational

Elevated errors on Sonnet 5 and Haiku 4.5

Resolved
Degraded performance
Started 1 day agoLasted about 6 hours

Affected

Extension

Operational from 6:47 AM to 6:47 AM, Degraded performance from 6:47 AM to 7:03 AM, Operational from 7:03 AM to 7:10 AM, Degraded performance from 7:10 AM to 12:21 PM

AI Features

Operational from 6:47 AM to 6:47 AM, Degraded performance from 6:47 AM to 7:03 AM, Operational from 7:03 AM to 7:10 AM, Degraded performance from 7:10 AM to 12:21 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.